Department of Medicine

Department of Medicine

  Division of General Internal Medicine

Division of General Internal Medicine Newsletter

  • GIM News
  • Donna L. Bishop, Editor
  • Next issue:
    December 2016
  • Submission deadline:
    November 18th, 2016
  • E-mail: Donna Bishop


The following changes have occurred in the Division of General Internal Medicine: Joanne Riley, RN, MPM, who has been a steadfast force in the division for over 22 years, launching successful strategies that have led to significant growth and a national reputation across all three missions—clinical, teaching, and research—retired on October 31, 2016. Joanne led the development of the patient center medical home, the hospitalist program, expansion of research, the start-up and oversight of the ICRE, and almost every program we have started in the Division. Her energy and passion for delivery of high quality health care has allowed the Division to become a leader in delivery of primary care. Always at the epicenter of the Division, we express our sincere gratitude for the advancements she has made and wish her enjoyment and fulfillment in her retirement.

Lisa Book, RN, BSN, has been appointed as the Administrator of the Division of General Internal Medicine. Lisa joined us in February of 2016 and has been embracing all missions of our division. She returns to UPMC from her original roots as a staff nurse in Montefiore hospital. Since that time, Lisa has expanded her portfolio to include leadership roles around program development and marketing, medical sales and management, education and training, and clinical operations. She currently oversees our outpatient clinical activities in our division, including our primary care clinics in Oakland and Shadyside, our Enhanced Care Program (ECP), and the opening of our new primary care clinic in the South Hills. Lisa has also built a strong foundational understanding of our inpatient care delivery, as well as our research and teaching activities.

Wendy Romeo, MS, has been promoted to Administrator of Hospital Medicine and Palliative Care in the Division. Wendy has been with the Division of General Internal Medicine since 2008, when she supported Palliative Care and later was responsible for the administrative management of our Internal Medicine Residency Program. Over the past three years, Wendy has become entrenched in our Hospital Medicine program at UPMC Presbyterian-Montefiore, as well as UPMC Shadyside. Recently, this scope has expanded to Magee-Womens Hospital of UPMC and UPMC Mercy. In addition, Wendy has assumed administrative oversight of the section of Palliative Care in the Division.

Marie Norman, PhD, Visiting Associate Professor of Medicine, will serve as the Director of a new program, the Innovative Design for Education and Assessment (IDEA) Lab in the ICRE. The IDEA Lab will support ICRE faculty in the development of high-quality, innovative courses and training programs employing research-based learning principles, modern digital tools, and multimedia design. Dr. Norman is an on-line teaching expert and co-author of the book, How Learning Works: Seven Research-Based Principles for Smart Teaching. Her team will include Natalie Vazquez, Instructional Multimedia Designer, and Amos Glen, Instructional Designer.

Patrick Reitz, MA, Administrative Director of the Institute for Clinical Research Education (ICRE), will begin transitioning into a new role as Administrator for the Center for Research on Health Care (CRHC), taking over for Lynn Rago, who left at the end of November. Patrick will be covering both roles for several months, splitting his time between Parkvale and McKee, while ICRE leadership looks for a new Administrative Director. Patrick has been with the ICRE for 9 years, during which he made major contributions to improving the overall operations of the Institute, and expertly navigated several distinct realms of responsibility, including grants submissions, budgeting, and program development. His nearly 20 years of experience as a senior administrator for large research programs will be extremely useful for the functioning of the CRHC.