Department of Medicine

University of Pittsburgh

GIM News
Donna L. Bishop, Editor

Next issue:
April 2015

Submission deadline:
March 20, 2015

E-mail: Donna Bishop

Shea Medical Center Earns National Recognition for Patient-Centered Care

Deborah M. Simak, RN, MNEd, Director of Quality Improvement for the Division of General Internal Medicine received the following:

The National Committee for Quality Assurance (NCQA) announced in December that Shea Medical Center (General Internal Medicine Shadyside, University of Pittsburgh Physicians) received NCQA Patient-Centered Medical Home (PCMH) Recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long‐term, participative relationships.

The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients’ experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care.

“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Shea Medical Center has the tools, systems and resources to provide its patients with the right care, at the right time.”

To earn recognition, which is valid for three years, Shea Medical Center demonstrated the ability to meet the program’s key elements, embodying characteristics of the medical home. NCQA standards aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

Congratulations to Shea’s physicians and staff for their efforts, achievement and commitment to quality patient care.